Simplification by Design

Making things easier is not a simple as one would like. Albert Einstein said Any intelligent fool can make things bigger and more complex… It takes a touch of genius – and a lot of courage to move in the opposite direction.

Have you spent some time thinking about how to make things simple and effective when dealing with your clients?

Three areas to consider:

1) How can you make your client consulting or coaching interactions simpler yet more effective?

2) How can you streamline your invoicing processes?

3)  How can you deliver the standard basics (terms and conditions, pre-work questionnaires)  to your new clients?

Have you thought about this lately? The longer we are in business the more complacent we generally become. I urge you to spend some time thinking about these processes. It will be time well spent.

1 Comment

Filed under Client Management Strategies, Knowledge, Organizing, Philosophy, Productivity, Techniques

One response to “Simplification by Design

  1. Yes a truly tough thing to do. Look at the evolution of the IRS regulations/instructions that began in a clear and simple way. (I looked at some forms my father filled out in the early 1950s and that is still not near the inception of the income tax amendment.)

    Business also evolve complex systems. Training is one of these. Trainers, myself included, want things to be systematic so that training does not end up cluttered with irrelevant stuff in the course.

    Tip: A simple “job aid” can greatly simplify and shorten some otherwise complicated and lengthy training class.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s